Trilingual Helpdesk Technician

Job Summary

A company is looking for a Trilingual Helpdesk Technician I proficient in Portuguese, Spanish, and English.

Key Responsibilities

• Providing technical support to customers in Spanish, English, and Portuguese
• Troubleshooting hardware and software issues remotely
• Accurately documenting customer interactions and solutions

Required Qualifications

• Bachelor's degree or equivalent work experience preferred
• Less than 1 year of related experience
• Fluency in Spanish, English, and Portuguese
• Proficiency in using helpdesk software and remote desktop tools
• Ability to work independently and prioritize tasks effectively