Temporary Hurricane Relief Agent - job 2 of 2

Job Summary

A company is looking for a Temporary Hurricane Contact Center Representative.

Key Responsibilities

• Assist customers with service inquiries
• Learn common requests and solutions to improve customer experience
• Utilize service techniques and escalate customer dissatisfaction as needed

Required Qualifications

• Must be 18 years of age or older
• High school diploma or equivalent
• Ability to type swiftly and accurately (20+ words a minute)
• Basic knowledge of Microsoft Office Suite and Windows operating systems
• Highly reliable with the ability to maintain regular attendance and punctuality