Team Lead

Job Summary

A company is looking for a CGS Team Lead to manage and inspire a team while ensuring a seamless guest experience.

Key Responsibilities

• Lead and develop the team, fostering a unified vision and promoting autonomy
• Optimize operations and processes to enhance guest experiences while managing costs
• Conduct performance reviews and support team training through regular meetings

Required Qualifications

• Minimum 3 years of experience managing direct reports, preferably in hospitality
• Proven leadership skills with a focus on team performance and accountability
• Experience in data analysis and ability to adapt to changing priorities
• Basic knowledge of spreadsheets and technology for team management
• Flexible schedule to accommodate business needs, including weekends and holidays