Support Service Specialist

Job Summary

A company is looking for a Support Service Specialist.

Key Responsibilities

• Fulfill hardware orders, configure hardware, and manage Salesforce CRM Support Tickets
• Perform point-of-sale data entry tasks and manage hardware swaps
• Assist in tracking inventory and ensure accurate data entry in Salesforce CRM

Required Qualifications

• High school diploma or equivalent
• Experience with Oracle Simphony required
• Minimum one (1) year experience in technical customer service
• General knowledge of computers
• Familiarity with Microsoft Office and/or GoogleSuite