Support Engineer - job 3 of 3

Job Summary

A company is looking for a Support Engineer to provide technical assistance to computer system users remotely.

Key Responsibilities

• Answer user inquiries regarding computer software or hardware operation to resolve problems
• Install software or perform hardware testing remotely as needed
• Maintain records of daily data communication transactions and remedial actions taken

Required Qualifications

• 7-10 years of related work experience
• 5+ years of experience in Technical Customer Service in Technology
• 4+ years of experience with Azure or M365 skillset (highly preferred)
• 4+ years of technical competence with Microsoft BackOffice Technologies
• Associate's degree in a computer-related field or equivalent training