Support College Program At Home Advisor – California State University Sacramento

Join Apple as a Support College Advisor, providing exceptional customer service and technical support.

Your Role:

Key responsibilities include:
• Engaging with customers to provide step-by-step solutions.
• Supporting Apple products like iPhones, iPads, and MacBooks.
• Delivering world-class customer service and technical support.
• Using technical expertise and creativity to meet customer needs.
• Participating in five weeks of full-time paid training.

About You:

Candidates should have:
• Enrollment in a U.S. university through December 2027 or later.
• A quiet home workspace with specific internet requirements.
• Availability for 20 weekly hours post-training.
• A minimum typing speed of 40 WPM.
• A GPA of 2.7 or higher.
• Preferred majors in Business, Communications, Computer Science, or Engineering.
• Passion for customer service and technical troubleshooting.

Compensation & Benefits:
• Base pay between $23.00 and $27.50/hr, with most new hires starting at $23.00.
• Participation in Apple’s stock programs and discretionary bonuses.
• Comprehensive medical and dental coverage, retirement benefits, and employee discounts.
• Reimbursement for educational expenses related to career advancement.

Training & Development:

Apple provides comprehensive training and resources to support ongoing growth and career development.

Career Progression:

Opportunities for career advancement as skills and experience grow within the role.

How to Apply:

Complete a pre-employment assessment, background check, and initial training.

This job may close before the stated closing date, you are encouraged to apply as soon as possible

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