Solution Specialist

Job Summary

A company is looking for a Solution Specialist to join their Customer Support team.

Key Responsibilities

• Provide timely and effective support to clients via phone, email, and chat
• Troubleshoot and resolve technical issues related to company solutions
• Collaborate with cross-functional teams to address client needs

Qualifications

• Bachelor's degree in Information Technology, Healthcare Management, or a related field
• Proven experience in customer support or a similar role in the healthcare or technology industry
• Strong understanding of healthcare technology and support methodologies
• Excellent organizational and time management skills
• Experience with electronic health records (EHR) systems is a plus