Senior SaaS Solutions Architect

Job Summary

A company is looking for a Senior SaaS Solutions Architect (Post Sales Implementation).

Key Responsibilities

• Design and build tailored AI-driven conversational workflows for customer support
• Collaborate with client IT teams for technical configuration and integration with various platforms
• Lead client onboarding sessions to define project goals and identify automation opportunities

Required Qualifications

• 7+ years of experience in solutions architecture or technical project implementation, with at least 4+ years in enterprise B2B SaaS
• Hands-on experience with automation technologies, integration architectures, and conversational AI
• Strong understanding of business requirements and ability to design integrated workflow solutions
• Proficiency in troubleshooting technical challenges and collaborating with cross-functional teams
• Experience interfacing with customers and managing project expectations effectively