Senior Manager Lounge Operations

Job Summary

A company is looking for a Senior Manager- Centurion Lounge Operations.

Key Responsibilities

• Oversee operations teams in Centurion lounges to ensure high service standards
• Collaborate with business partners and stakeholders to enhance customer experience and operational excellence
• Manage the launch of new lounges and ensure smooth transitions to ongoing operations

Required Qualifications

• Proven ability to lead and motivate work teams effectively
• Experience in managing work performance and evaluating employee competencies
• Strong analytical skills to develop operational plans and address issues
• Knowledge of talent development and training methodologies
• Experience in managing budget and operational cost objectives