Senior Customer Success Manager - job 2 of 8

Job Summary

A company is looking for a Senior Customer Success Manager in France.

Key Responsibilities

• Serve as the primary point of contact and advisor for a portfolio of clients, building and maintaining strong relationships
• Understand customers' business challenges and provide strategic guidance on leveraging consumer insights to meet their goals
• Manage research projects from end to end, ensuring timely delivery of results and maximizing clients' research budgets

Required Qualifications

• Degree in Psychology, Business Administration, Market Research, or a similar field
• Background in market research
• Minimum of 5-7 years of experience supporting and consulting B2B customers, ideally in SaaS, management consulting, or advertising/communications
• Proficiency in French (C2) and English (C1)
• Hands-on mentality, pragmatism, and proactivity