Senior Claims Process Engineer

Job Summary

A company is looking for a Senior Manager, Claims Process Engineer who will be responsible for improving claims processes and operational effectiveness.

Key Responsibilities:

• Map critical claims processes and overlay inventory flow data to identify inefficiencies
• Recommend and monitor KPIs for policy administration and claims processes
• Collaborate with business peers to create standard operating procedures and implement process optimization projects

Required Qualifications:

• 5+ years of experience in business process management with LSS Green Belt certification
• Proven ability to deliver positive business outcomes in efficiency and quality
• Knowledge of process improvement methodologies such as Lean Six Sigma
• Bachelor's degree in STEM or another analytical discipline
• Strong project management skills and familiarity with process documentation applications