Senior Claims Process Analyst

Job Summary

A company is looking for a Senior Claims Business Process Analyst.

Key Responsibilities

• Conduct research and root cause analysis for claim quality remediation
• Perform capacity planning and reporting, ensuring data integrity and process optimization
• Create and edit requirements and facilitate the development of process documentation

Required Qualifications

• High School Diploma / GED
• At least 2 years of experience in analyzing and solving customer problems in an office setting
• Ability to multi-task and understand multiple products and benefits
• Moderate proficiency with computers and the ability to learn new complex systems
• Flexibility to work any of the 8-hour shift schedules during normal business hours