RN Supervisor Compact License

Job Summary

A company is looking for an RN Supervisor for QIP/Clinical Programs in a call center setting.

Key Responsibilities

• Manage teams performing telephonic outreach and data collection related to member care and quality measures
• Monitor call center metrics and ensure compliance with established quality standards
• Collaborate with various teams to implement strategies for closing care gaps and improving quality ratings

Required Qualifications

• Active, unrestricted Registered Nurse eLNC Compact licensure in state of residency
• 5+ years of RN experience, including in a managed care setting
• 5+ years of experience in HEDIS/Star programs, preferably in a clinical quality consultant role
• 2+ years of Call Center experience
• 2+ years of experience with data analysis and quality chart reviews