Remote Technical Support Associate

Job Summary

A company is looking for a Technical Customer Support Remote Associate III.

Key Responsibilities

• Delivers remote post-sale troubleshooting and diagnostic support services
• Ensures that all products and services function properly
• Resolves technical support inquiries through onsite and/or remote first-level support representatives

Required Qualifications

• Experience in technical support or customer service roles
• Ability to troubleshoot and diagnose technical issues
• Familiarity with remote support tools and technologies
• High school diploma or equivalent; further education in a related field is a plus
• Commitment to continuous learning and professional development