Remote Member Contact Center Rep

Job Summary

A company is looking for a Call Center - Member Contact Center Rep 1 - Remote.

Key Responsibilities:

• Provide efficient and timely member service via various communication channels
• Consult with members to identify needs and recommend appropriate products and services
• Perform account maintenance and complete necessary documentation for new member accounts

Required Qualifications:

• 1 year of retail experience with a track record in service and sales goals
• Basic understanding of financial products and services
• Competent computer knowledge and proficiency in Microsoft applications
• High School Diploma or equivalent
• Strong interpersonal skills with a genuine interest in helping members