Remote Frontline Engineer

Job Summary

A company is looking for a Frontline Engineer to manage incident responses and drive operational excellence.

Key Responsibilities

• Perform initial troubleshooting and triage for incidents, escalating as necessary
• Lead incident management and drive continuous improvement for reliability and performance
• Collaborate with engineering teams to identify durable fixes for major incidents

Required Qualifications

• Bachelor's degree in a technical field or 4 years of equivalent experience in system administration or infrastructure engineering
• Intermediate experience in Windows and Linux environments, scripting, or database management
• Intermediate experience with Amazon Web Services and containerization technologies
• Ability to think clearly and take decisive action under pressure
• Experience in a role requiring operational excellence and continuous improvement