Remote Entry-Level Customer Service Representative – Training Provided

Job Overview
We are seeking a motivated and enthusiastic Entry Level Customer Service Representative to join our dynamic team. This position is ideal for individuals looking to start their career in customer service and gain valuable experience in a fast-paced environment. The successful candidate will be responsible for providing exceptional service to our customers, assisting with inquiries, and ensuring a positive experience.

Duties
• Handle inbound customer inquiries and provide accurate information regarding products and services.
• Perform outbound calling to follow up on customer requests and feedback.
• Enter and maintain accurate data in the company’s database.
• Assist customers with cash handling transactions as needed.
• Analyze customer needs and recommend appropriate solutions or services.
• Maintain professional phone etiquette while communicating with customers.
• Collaborate with team members to enhance the overall customer experience.
• Support office operations by performing administrative tasks as required.

Skills
• Strong data entry skills with attention to detail.
• Excellent customer service abilities, demonstrating patience and empathy.
• Familiarity with office procedures and practices.
• Experience with outbound calling is a plus.
• Ability to analyze situations and provide effective solutions.
• Proficient phone etiquette for effective communication.
• Experience in cash handling is desirable.
• Proficiency in English, both written and verbal, is essential.
• Ability to type efficiently while managing multiple tasks.
• Sales skills are a nice-to-have for upselling opportunities.

Join us in delivering outstanding service and making a difference for our customers!

Job Type: Contract

Pay: $14.00 – $21.00 per hour

Expected hours: 10 – 25 per week

Benefits:
• Flexible schedule
• On-the-job training
• Professional development assistance
• Work from home

Shift:
• Day shift
• Evening shift
• Morning shift

Application Question(s):
• Are you comfortable working remotely?
• Are you open to completing career training before accepting new work assignments?

Education:
• High school or equivalent (Required)

Language:
• English (Required)

Location:
• Texas (Required)

Work Location: Remote