Remote Call Center Representative - job 1 of 3

Job Summary

A company is looking for a Remote Call Center Representative.

Key Responsibilities

• Manage incoming calls regarding healthcare-related inquiries such as Benefits, Enrollment, and Claims
• Provide thorough explanations of Medicare programs and strive for one-call resolutions
• Utilize multiple client systems to ensure accurate information is provided to customers

Required Qualifications

• High school diploma, GED, or college degree
• Successfully complete a customer service assessment and typing test
• Complete a mandatory paid training program with 100% attendance
• Pass a background check
• Ability to work in a distraction-free environment with a reliable internet connection