Remote Bilingual Collections Agent

Job Summary

A company is looking for a Remote Bilingual Collections Representative.

Key Responsibilities

• Communicate with consumers to resolve unpaid accounts through phone and written correspondence
• Provide accurate account updates in computer files for each interaction
• Counsel delinquent consumers to assist them in meeting their payment obligations

Required Qualifications

• High School diploma or equivalent
• Access to high-speed internet required
• FDCPA knowledge preferred
• Professional phone etiquette and solid negotiating skills
• Ability to maintain confidentiality and remain stationary for extended periods