Remote Benefits Call Center Representative - job 2 of 7

Job Summary

A company is looking for a Remote Benefits Call Center Representative.

Key Responsibilities

• Handle incoming calls regarding employee benefits, including healthcare and retirement options
• Navigate multiple systems to manage call volume effectively
• Provide excellent customer service to create positive experiences for clients

Required Qualifications and Education

• Previous customer service and/or call center experience
• High school diploma or GED
• Proficiency in keyboarding and MS Office
• Ability to work a shift between 8AM-6PM, Monday-Friday
• Must pass a mandatory paid training program and background checks