About the position
The position involves providing comprehensive administrative support, which includes routine document preparation, file management, scheduling and arranging meetings, coordinating travel, and ordering office supplies. The role may also encompass a variety of activities that support functional processes, programs, and services. This includes administering various programs, projects, and assignments that align with the organization’s functional processes and services. The work may involve designing and developing program components, coordinating efforts across third-party vendors or internal staff to meet program requirements, and developing and monitoring program/project metrics to ensure ongoing process improvement. Additionally, the role may require conducting training sessions, preparing budgets, scheduling projects, and generating statistical reports as needed. A significant aspect of this position is the emphasis on Quality/HEDIS experience, which is crucial for candidates applying for this role. Applicants are encouraged to highlight their relevant skills and experiences on their resumes, particularly those with a background in quality management, as they will receive priority consideration for the position. The role requires strong organizational skills to assist in planning and organizing project activities effectively. Collaboration with both internal and external parties is essential to ensure that all components necessary for initiating, running, and concluding major projects are well-coordinated. The position also involves retrieving data from various sources to comply with financial, legal, and administrative requirements, as well as identifying and reporting any operational issues and resource needs to the appropriate management personnel. Furthermore, the candidate will be responsible for presenting information regarding administrative department procedures, services, and regulations to orient other personnel and disseminate information to relevant parties.
Responsibilities
• Provide general administrative support including document preparation, file management, and scheduling meetings.
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• Arrange travel and order office supplies as needed.
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• Administer various programs, projects, and assignments aligned with functional processes and services.
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• Design and develop program components and coordinate work efforts across third-party vendors or internal staff.
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• Develop and monitor program/project metrics and implement ongoing process improvements.
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• Conduct training sessions and prepare budgeting and project scheduling as required.
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• Retrieve data from various sources to comply with financial, legal, and administrative requirements.
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• Identify and report departmental operational issues and resource needs to management.
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• Present information on administrative department procedures and services to orient personnel.
Requirements
• Associate degree or equivalent combination of education and experience.
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• 1-3 years of relevant experience in administrative support or related fields.
Nice-to-haves
• Bachelor’s Degree or equivalent combination of education and experience.
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• 3-5 years of experience in a similar role.
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• Experience in Quality/HEDIS processes.
Benefits
• Competitive benefits and compensation package.
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