Program Success Associate

Job Summary

A company is looking for a Program Success Associate, Care Team.

Key Responsibilities

• Assist providers by answering questions and resolving technical issues
• Collaborate with various teams to address provider issues and streamline processes
• Manage provider content and identify trends to propose long-term solutions

Required Qualifications

• 2+ years of experience in customer support, community management, or operations
• Self-starter aptitude with the ability to work independently in a fast-paced environment
• Technologically savvy with the ability to learn new platforms quickly
• Experience in managing multiple projects and competing priorities