Product Information Specialist - job 1 of 3

Acting as a data steward for core product information, this role supports item setups, product lifecycle updates, and cross-functional data management requests to ensure alignment across business systems and stakeholders.

This position requires a detail-oriented, highly accountable professional with strong organizational and communication skills. The ideal candidate brings a proactive mindset, takes ownership of assigned work, and collaborates effectively across departments to support business readiness, including eCommerce, commercialization efforts, and other data-driven initiatives. A commitment to quality, consistency, and continuous process improvement is essential to success in this role.

RESPONSIBILITIES
• Lead timely product setup activities for new launches and marketing programs, ensuring all necessary content is in place for go-to-market execution.
• Accurately maintain and update product attributes, digital content, and structured data within internal systems and customer-facing platforms.
• Receive, evaluate, and prioritize product content and attribute update requests, ensuring timely execution in alignment with business timelines.
• Serve as the main point of contact for external partners, vendors, and content service providers to ensure product information is accurate, complete, and delivered on time.
• Partner with Marketing, Category Management, and Digital teams to ensure product data and digital assets meet all requirements for eCommerce listings and online merchandising.
• Review, investigate, and resolve product data discrepancies across systems, coordinating with internal teams to ensure accurate, synchronized records.
• Maintain visibility into content status, attribute completion rates, and SLA adherence, providing regular updates to internal stakeholders.
• Actively contribute to process optimization initiatives by identifying inefficiencies and proposing solutions that reduce turnaround times and improve accuracy.
• Create and maintain clear documentation for standard operating procedures, workflows, and recurring tasks to support knowledge transfer and team scalability.

MINIMUM EXPERIENCE, EDUCATION, AND CERTIFICATIONS

An individual qualified for this job must have and maintain the following qualifications:
• Bachelor’s degree in Business, Information Systems, Supply Chain, Marketing, or a related field preferred
• 1–3 years of experience in product information, data management, or a related business operations role (internships and co-ops considered)
• Strong execution skills with the ability to manage multiple tasks and shifting priorities with accuracy and timeliness
• Exceptional attention to detail and a strong commitment to data quality and consistency
• Strong interpersonal, written, and verbal communication skills with the ability to collaborate across cross-functional teams and external partners
• Self-starter with a proactive approach to problem-solving and process improvement
• Proficiency in Excel or similar data management tools; experience with MDM, PIM, ERP, or content management systems is a plus
• Familiarity with eCommerce content requirements and product lifecycle processes is a strong advantage
• Certifications in PIM/MDM tools, data governance, or digital content management (e.g., DAM, GS1, SQL, Agile, or related) are a plus but not required

Job Type: Full-time

Pay: $55,000.00 – $65,000.00 per year

Benefits:
• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Vision insurance

Schedule:
• Day shift
• Monday to Friday

Work Location: Remote