Pennsylvania Admissions Specialist

Job Summary

A company is looking for an Admissions Service Center Specialist to assist with customer inquiries and administrative tasks related to admissions.

Key Responsibilities

• Answer incoming admissions-related calls and chats, providing guidance through the admissions process
• Develop and maintain knowledge of admissions processes to accurately respond to inquiries
• Utilize various software systems to assist with customer interactions and documentation

Required Qualifications

• High School Diploma or GED
• Minimum of 1 year of experience in a customer service role
• Ability to work a hybrid schedule, including some evenings and weekends
• Familiarity with software systems such as Peoplesoft and Case Management Systems is preferred
• Completion of required background checks and clearances prior to employment