Patient Support Representative

Job Summary

A company is looking for a Patient Support Center Representative, remote in EST, CST, or MST.

Key Responsibilities:

• Meet performance goals in patient satisfaction, accuracy, quality, and attendance
• Provide services to internal and external customers while acting as a patient advocate
• Utilize systems to resolve customer needs related to appointments, authorizations, claims, and benefits

Required Qualifications:

• High School Diploma / GED or equivalent work experience
• Must be 18 years of age or older
• 2+ years of experience in a customer service role
• Proficiency in Microsoft Suite and ability to navigate multiple chat channels
• Ability to type at a speed of 40+ WPM