Patient Access Associate

Job Summary

A company is looking for a Patient Access Associate 2 to join their team.

Key Responsibilities

• Expresses concern and empathy when addressing customer complaints
• Confirms insurance coverage and communicates scheduling changes to patients and staff
• Delivers accurate work while improving workflow procedures and addressing safety hazards

Required Qualifications

• High School Diploma or GED
• 1 year of healthcare patient access experience or 1 year in healthcare revenue cycle (Bachelor's degree in lieu of experience)
• No specific certification required