Outreach Specialist

Job Summary

A company is looking for an Outreach Specialist, CACP.

Key Responsibilities

• Conduct outbound and inbound calls to educate patients about Advanced Care Planning and schedule appointments
• Address patient concerns and objections regarding Advanced Care Planning
• Maintain HIPAA compliance and achieve key performance metrics including call volume and conversion rates

Required Qualifications

• High School Diploma
• 2 years of experience in healthcare
• 1 year of experience in telephonic patient outreach, customer service, or sales
• Must be able to work flexible shifts from 8 AM to 8 PM EST, Monday through Saturday
• Access to reliable high-speed internet connection