Operations Expert - job 1 of 3

About the position

As an Operations Expert at Apple, you will play a crucial role in ensuring that products reach customers efficiently and effectively. Your primary responsibility will be managing the store’s entire inventory, which includes products, parts, tools, and supplies. You will work closely with your team to maintain product availability, complete inventory tasks, and keep the stockroom organized as new products arrive. Your organizational skills and dedication will be essential in connecting customers with the products they love. You will also be responsible for mentoring and guiding your team, fostering a culture of inclusivity and inspiration where everyone can do their best work. In this role, you will be in constant communication with management and leadership teams, sharing data about the status of products and parts. You will be the first to open and present exciting new products to the entire store team, ensuring that everyone is prepared to assist customers. Your ability to think quickly and solve problems will be vital, especially in a fast-paced environment where conditions can change rapidly. You will need to manage multiple inventory deadlines each week while adhering to guidelines for secure access to products and movement through the stockroom. Flexibility in your schedule is important, as your work hours will be based on business needs. You will contribute to an inclusive environment by respecting differences and demonstrating curiosity to learn from others. Your leadership skills will shine as you guide your team by example and coach them through various tasks, ensuring that everyone is aligned with Apple’s values of inclusion and diversity.

Responsibilities
• Manage the store’s entire inventory including products, parts, tools, and supplies.
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• Ensure product availability and complete inventory tasks.
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• Keep the stockroom organized as new products arrive.
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• Communicate with management and leadership teams about product status.
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• Open and present new products to the store team.
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• Mentor and guide team members to foster a positive work environment.
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• Contribute to an inclusive culture by respecting differences and promoting diversity.

Requirements
• Ability to think quickly and perform problem-solving tasks in changing conditions.
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• Strong leadership skills, capable of guiding by example or coaching a group.
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• Excellent organizational skills to evaluate situations quickly.
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• Ability to manage and meet multiple inventory deadlines each week.
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• Willingness to observe guidelines for secure access to products and stockroom movement.
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• Flexibility in schedule based on business needs.

Nice-to-haves
• Experience in retail operations or inventory management.
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• Familiarity with Apple products and services.
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• Previous experience in a leadership role.

Benefits
• Comprehensive medical and dental coverage.
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• Retirement benefits.
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• Discounted products and free services.
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• Reimbursement for certain educational expenses, including tuition.
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• Opportunity to participate in Apple’s Employee Stock Purchase Plan.
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• Eligibility for discretionary bonuses or commission payments.
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• Relocation assistance if applicable.