Ontario Licensed Insurance Agent

Job Summary

A company is looking for an Insurance Agent who will assist customers by providing information about products and services, answering questions, and resolving issues.

Key Responsibilities:

• Responds to internal and external inquiries within stated service level agreements
• Manages incoming contacts regarding member questions, complaints, and general inquiries
• Analyzes, researches, and resolves problems and discrepancies for member accounts

Required Qualifications:

• 2 years of customer service, call center, or relevant experience
• Must have and maintain OTL License or must obtain within 45 days of hire