Online Chat agent

Job Title

Online Chat Agent

Company Name

Razoronellc

Company Description

Razoronellc is a dynamic and innovative company committed to providing exceptional customer service and support through cutting-edge technology and a dedicated team of professionals.

Job Location

International

Years of Experience

0-5

Job Description

As an Online Chat Agent at Razoronellc, you will be the first point of contact for our customers, providing them with exceptional service and support through our online chat platform. You will be responsible for addressing customer inquiries, resolving issues, and ensuring a positive customer experience. This role requires excellent communication skills, the ability to multitask, and a strong sense of empathy.

Key Responsibilities
• Engage with customers via online chat to provide assistance and support.
• Resolve customer inquiries and issues in a timely and efficient manner.
• Maintain a high level of professionalism and empathy in all interactions.
• Accurately document customer interactions and transactions.
• Collaborate with team members to improve customer service processes.

Required Skills
• Excellent communication skills (both written and spoken).
• Strong multitasking abilities.
• Empathy and a customer-focused mindset.
• Effective problem-solving skills.
• Proficient typing and data entry skills.

Additional Information

This position offers the opportunity to work in a flexible, international environment with a team dedicated to providing top-notch customer service. Whether you are just starting your career or have a few years of experience, we welcome you to apply and join our growing team.

Created at 2024-12-25 02:34:00

Updated at 2025-03-14 16:55:48

Location: Remote (International);
About Razoronellc:

Razor One LLC is a streamlined auto finance solutions provider, based in Jupiter, Florida, and specializes in assisting its dealership network with point of sale financing for motor vehicle retail installment contracts.

​The Razor One staff represents 50+ years of auto lending and banking experience, and is committed to providing expedient and excellent loan services, customized to the needs of its customers.

We are committed to establishing and maintaining strong personal relationships with our dealers and customers throughout the lending life-cycle.

More about this company: https://www.linkedin.com/company/razor-gov/Open positions:
• Razoronellc – Online Chat agent
• Razoronellc – Customer Service Specialist
• Razoronellc – Payroll Clerk
• Razoronellc – Help Desk Specialist