NOC Manager

Job Summary

A company is looking for a Network Operations Center (NOC) Manager to lead their NOC team in delivering exceptional managed services to clients.

Key Responsibilities

• Lead, mentor, and develop a high-performing NOC team
• Oversee 24/7 monitoring, maintenance, and incident response for client networks
• Act as the primary escalation point for clients and build strong client relationships

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or related field
• 5+ years of experience managing a NOC or similar technical operations team
• Experience in a Managed Services Provider (MSP) environment is highly preferred
• Preferred certifications include CCNA, CCNP, ITIL, or equivalent
• Strong technical knowledge of networking (routing, switching, firewalls, VPNs)