Member Service Advisor

Job Summary

A company is looking for a Member Service Advisor I.

Key Responsibilities

• Provide prompt, friendly, and accurate service to members while understanding their needs
• Perform member account maintenance and provide technical support for electronic services
• Maintain member records and ensure confidentiality while meeting productivity and quality goals

Required Qualifications

• High school diploma or G.E.D
• Minimum 1 year of experience in a financial institution
• Minimum 1 year of experience in a call center, sales, or related role
• Basic to intermediate computer skills, including proficiency in Microsoft Office
• Ability to work independently and meet performance expectations