Medicare Sales Auditor

Job Summary

A company is looking for a Sales Auditor responsible for auditing and tracking support for the Sales Leadership Team.

Key Responsibilities

• Complete weekly report cards for Inside Sales and Agent Hotline
• Audit all inbound and outbound communications with members, prospective members, and agents
• Create and present reporting based on auditing trends and findings

Required Qualifications

• High School diploma or GED required; Bachelor's Degree in a related field preferred
• 2+ years of experience in a call center environment required
• Knowledge of customer service expectations related to quality and service required
• Knowledge of HIPAA regulations required; must obtain Medicare producer license within 90 days of employment
• Bilingual Spanish speaking highly preferred