Medical Information Associate

Job Summary

A company is looking for a Medical Information Call Center Associate.

Key Responsibilities

• Respond to and process medical information inquiries from various stakeholders
• Triage incoming information based on regulatory requirements and company SOPs
• Enter information into databases and maintain a library of responses to FAQs

Required Qualifications

• Healthcare professional (Nurse, Doctor, Pharmacist, Dentist, etc.)
• 1 year of experience in pharmacovigilance, drug safety, or medical information
• Experience in a call center or customer service environment
• Familiarity with Argus, LifeSphere, or similar software preferred
• Ability to read, write, and speak Spanish preferred