Manager of Inbound Communications

Job Summary

A company is looking for a Manager, Inbound Communications.

Key Responsibilities

• Lead a remote team of telecommunicators providing 24/7 support and operations
• Identify and implement standardized solutions to enhance operational efficiency
• Oversee administrative tasks, including scheduling and payroll coordination for the on-call program

Required Qualifications

• 2 - 5 years of leadership experience
• Bachelor's Degree preferred
• Experience in operational leadership within a healthcare or clinical setting
• Familiarity with quality improvement methodologies
• Ability to manage interdepartmental collaboration and technology procurement