Mainframe Software Support Engineer

Job Summary

A company is looking for a Mainframe Software Technical Support Engineer.

Key Responsibilities

• Provide technical support for Mainframe Software products, resolving customer issues efficiently
• Act as a first-level interface with customers, analyzing documentation and recreating errors as needed
• Collaborate with colleagues and engage Sustaining Engineering for complex problem resolution

Required Qualifications

• Bachelor's degree in Computer Science or related discipline
• 5+ years of related experience in a Mainframe environment
• Experience with z/VM Operating System and Mainframe Architecture
• Knowledge of Assembler language and experience with automation scripts
• Familiarity with IBM's VMSES/E and guest operating systems supported by z/VM