Loan Processing Representative

Job Summary

A company is looking for a Loan Processing Representative (Remote).

Key Responsibilities

• Manage a queue of loan applications, ensuring compliance with quality standards
• Handle inbound and outbound calls regarding loan applications and customer issues
• Keep customer accounts updated with accurate information

Required Qualifications

• Experience in a call center setting is preferred
• Familiarity with CRM systems and practices
• Customer-centric approach with adaptability to various personality types
• Strong multitasking abilities and effective time management skills