Live Chat Agent REMOTE

• *Job Overview:**

As a Live Chat Agent REMOTE at Captrust, you will play a crucial role in delivering outstanding customer service through our online chat platform. You will have the opportunity to interact with customers, address their inquiries, and provide solutions to their issues in a fast-paced and dynamic environment.
• *Responsibilities:**

– Engage with customers through live chat to provide assistance and support

– Respond to customer inquiries in a timely and professional manner

– Resolve customer issues and escalate complex problems to the appropriate team

– Provide accurate information about products, services, and company policies

– Maintain a positive and helpful attitude towards customers at all times
• *Requirements:**

– Previous experience in customer service or a related field

– Excellent communication skills, both written and verbal

– Ability to multitask and prioritize tasks effectively

– Strong problem-solving skills and attention to detail

– Proficiency in using live chat platforms and other customer service tools

– High school diploma or equivalent required
• *Please note:** Captrust is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. As part of our commitment to diversity and inclusion, we do not inquire about criminal backgrounds during the hiring process.
• *Salary Range:**

$25 to $38 per hour

If you are passionate about providing exceptional customer service and enjoy working in a remote setting, we encourage you to apply for the Live Chat Agent REMOTE position at Captrust. Join our team and be a part of our mission to deliver excellence to our customers every day!