Legal Support Specialist

Job Summary

A company is looking for a Legal Support Specialist - Consumer Communication & Case Management (Remote).

Key Responsibilities

• Respond to complex consumer inquiries via phone, email, and written correspondence
• Follow established protocols and collaborate with internal teams to resolve issues
• Create and update procedural scripts to improve efficiency and ensure quality assurance

Required Qualifications

• JD from an accredited U.S. law school or foreign law degree and LLM (Bar license not required)
• Strong computer literacy, particularly with MS Office (Word, Excel, Outlook/Teams)
• Experience managing consumer-facing interactions