Lead CRM Manager

Job Summary

A company is looking for a Lead CRM Manager for a 5-month contract.

Key Responsibilities

• Oversee the end-to-end delivery of CRM campaigns, from strategy development to performance evaluation
• Drive renewals and premium user growth through email and mobile channels
• Collaborate with various teams to optimize CRM strategy and enhance user engagement

Required Qualifications

• 4-5+ years of CRM experience within an international business
• Experience with cross-channel CRM systems, particularly Braze
• Strong stakeholder management skills
• Experience in a subscription business is desirable
• Ability to balance data-driven insights with creative strategies