Junior Financial Messaging Expert - job 1 of 2

Job Summary

A company is looking for a Young Graduate - Junior Financial Messaging Expert.

Key Responsibilities

• Provide 1st line support, handling customer inquiries and troubleshooting issues
• Collaborate with team experts and IT to escalate and resolve technical issues
• Maintain detailed logs and reports of customer interactions and resolutions

Required Qualifications

• Recent graduate with a degree in IT, Computer Science, or Engineering
• Eager to learn and grow within financial technology and messaging systems
• Good understanding of IT systems, networking, and software troubleshooting
• Fluent in English (other languages are a plus)
• Analytical thinker with a customer-centric approach