IT Director - job 1 of 3

Job Summary

A company is looking for an IT Director to lead day-to-day operations of end user services and improve customer service delivery.

Key Responsibilities

• Develop technical strategies and solutions aligned with business goals
• Manage multiple technical delivery teams and oversee departmental staffing and budgeting
• Initiate process improvements to enhance IT quality and availability

Required Qualifications, Training, and Education

• Bachelor's or advanced degree in computer science, information systems, or related fields; or equivalent work experience
• 8-12 years of IT/business work experience managing cross-functional teams
• Experience in organizing and delivering large projects and developing multi-year plans
• Proven ability to manage a diverse portfolio of services with a focus on customer service
• Ability to develop and maintain high functioning teams within the organization