IT Customer Care Specialist

Job Summary

A company is looking for an IT Customer Care professional for a remote position.

Key Responsibilities

• Provide technical support and assistance to customers via various communication channels
• Resolve customer inquiries and issues related to IT products and services
• Document and track customer interactions and solutions in the support system

Required Qualifications

• Experience in IT support or customer service roles
• Familiarity with IT products and troubleshooting techniques
• Ability to work independently in a remote environment
• Strong organizational skills to manage multiple customer requests
• Relevant certifications or training in IT support is a plus