Implementation Manager - job 2 of 5

Job Summary

A company is looking for an Implementation Manager to oversee client onboarding and software implementation.

Key Responsibilities

• Lead client onboarding and implementation processes, including needs assessments and project planning
• Conduct regular project status meetings with clients and internal stakeholders
• Collaborate with cross-functional teams to ensure client requirements are met

Required Qualifications

• Bachelor's degree in a related field such as Business, Computer Science, or Communications
• At least 5 years of experience in SaaS platform implementation, preferably in a client-facing role
• Strong project management skills
• Experience with software implementation methodologies and tools
• Familiarity with tools like Google Sheets, Excel, SFDC, Pendo, JIRA, GUIDEcx