Implementation Account Manager

Job Summary

A company is looking for an Implementation Account Manager.

Key Responsibilities

• Develop implementation schedules and timelines while ensuring customer satisfaction
• Provide support to internal departments and maintain existing client cases
• Lead internal and external meetings, addressing customer demands and concerns

Required Qualifications

• High school diploma or GED or equivalent
• 1-3 years of prior experience in customer service preferred
• Proficiency in Word, Excel, and PowerPoint
• Strong typing and 10-key skills required
• Ability to handle multiple deadlines and maintain confidentiality