Home Care Agency Weekend On Call Scheduler

Benefits:
• Bonus based on performance
• Opportunity for advancement
• Training & development

Job description

Visiting Angels Lake Norman Home Care Agency is looking for an individual to staff during our on-call hours. Perfect opportunity for someone looking for a flexible second job. On call schedule is for every other weekend and some holidays. May lead to further weekend and weeknight on-call positions. Weekend shift starts 3:30pm on Friday and goes until 9am Monday morning. Pay is $195 per weekend.

MUST HAVE SCHEDULING EXPERIENCE

PRINCIPAL ACCOUNTABILITIES :
• Answer telephone professionally and courteously.
• Schedule caregiver team for hours of service for clients and open hours/shifts on existing cases. Provide consistency in caregiver scheduling with clients.
• Fill open shifts from emergency call outs of caregivers.
• Maintain computer schedules and ensure timely data entry for clients and caregivers.
• Enter and maintains client and caregiver information in the database.
• Provide regular updates to the direct supervisor and office staff
• Prepare Monday morning email to office staff detailing weekend activity.
• Maintain positive relationships with all clients and their families, prospective clients, caregivers, prospective employees, fellow team members and referral sources.
• Maintain absolute confidentiality of all information pertaining to employees, clients and client’s families.
• Demonstrate dependability and reliability.
• Maintain professionalism, provides support and encouragement to the caregiver team.
• MUST BE ABLE to take calls at ALL HOURS over the entire weekend.

SPECIFIC JOB KNOWLEDGE, SKILLS AND PERSONAL ABILITIES REQUIRED :
• Home care agency software experience preferred.
• High school diploma or GED, and prefer at least two years of experience in an office setting, preferably in private duty homecare.
• Demonstrate proficiency with Microsoft Office (Word, Excel and Outlook) applications, scheduling systems and other health care industry related software.
• Ability to listen and communicate clearly, fluently in English and diplomatically orally and in writing.
• Ability to remain flexible, resilient, calm and maintain a sense of humor.
• Ability to plan, organize, prioritize, delegate and accurately follow through in work activities with time constraints and interruptions to meet deadlines, as well as, work independently with a minimum amount of direction and/or supervision.
• Ability to generate goodwill for the Agency with staff, clients, their family members and referral sources. Demonstrate a strong commitment to client service excellence.
• Ability to lawfully work in the U.S.
• Pays $195 per weekend.

Job Types: Part-time

Medical specialties:
• Home Health

Schedule:
• On call

Education:
• High school or equivalent (Preferred)

Work Location: Remote

This is a remote position.