Healthcare Customer Service Representative - job 2 of 6

Job Summary

A company is looking for a Healthcare Customer Service Representative.

Key Responsibilities

• Answer 40-50 inbound calls per day
• Process payments and update patient demographics
• Provide claim status and explain copays/deductibles

Required Qualifications

• Ability to interpret and explain Explanation of Benefits (EOBs)
• Healthcare experience is required
• High school diploma or equivalent
• Experience in customer service within the healthcare industry
• Proficient in Microsoft Office Suite