Global Support Specialist

Job Summary

A company is looking for a Global Support Specialist.

Key Responsibilities

• Provide application support for Finance and HR products, including Microsoft Dynamics
• Resolve customer issues by following established guidelines and collaborating with other departments
• Maintain knowledge of proprietary applications and assist in creating customer service documentation

Required Qualifications

• 1-2 years of customer service experience
• Solid analytical and troubleshooting skills
• Experience working with customers and maintaining good relationships
• Fluency in written and spoken English
• Ability to communicate complex technical issues to diverse audiences