Fully Remote Customer Agent(Entry Level) - job 1 of 5

Job Summary

We are seeking an Entry Level Customer Service Representative to join our team. The ideal candidate will be the first point of contact for customers, providing exceptional service and resolving inquiries to ensure customer satisfaction.

Responsibilities
• Handle incoming customer inquiries via phone, email, and in-person
• Provide information about products and services
• Process orders, returns, and exchanges
• Maintain customer records by updating account information
• Assist with resolving product or service problems by clarifying the customer’s complaint
• Recommend potential products or services to management by collecting customer information

Skills
• Proficient in Microsoft Office applications for data entry and reporting
• Strong communication skills with a focus on sales and customer support
• Ability to multitask in a fast-paced environment
• Excellent phone etiquette and customer service skills
• Experience in a call center or client services role is a plus

Job Type: Full-time

Pay: $95,000.00 – $135,000.00 per year

Benefits:
• Flexible schedule
• Health insurance
• On-the-job training
• Paid time off
• Professional development assistance
• Referral program
• Work from home

Shift:
• 8 hour shift

Work Location: Remote