Fraud Quality Assurance Specialist

Job Summary

A company is looking for a Fraud Quality Assurance Dispute Specialist.

Key Responsibilities

• Monitor and assess the quality and compliance of Fraud Dispute Investigations
• Provide insights and recommendations based on research and data analysis
• Identify coaching opportunities and escalate high-risk issues to management

Required Qualifications

• 2+ years of Dispute Investigations experience in a financial services environment
• Strong understanding of financial services operations and compliance regulations (Reg E, Reg Z)
• Exceptional understanding of Fraud best practices and current trends
• Proficient with Microsoft Office Suite (Word, Excel, PowerPoint)
• Ability to multitask and manage competing priorities in a fast-paced environment